Lowongan Pekerjaan IT Support Regional PT CITTA PARAMA GUNA

IT Support Regional

Domicile / Location:

Jakarta, Bandung, Surabaya, Semarang, Palembang, Makassar, Medan, Pekan Baru, Balikpapan, Manado, Denpasar

Requirement:

• Minimum graduate of Vocational High School (SMK) or equivalent majoring in Computer.
• Have basic knowledge of installing Operating Systems (OS) both Linux/Ubuntu and Windows OS.
• Able to work according to deadlines, and always stand by when needed.
• Can work independently and able to cooperate.
• Have basic knowledge of setting up & installing hardware (PC, printer, projector, etc.)

Job Description:

• Willing to do work outside working hours/overtime on Saturday and Sunday as requested until the work is declared complete and ready to operate, according to request.
• Follow up on disturbance reports based on disturbance tickets from outlets related to hardware and software devices for operations, and monitor closed tickets.
• Install and configure the Operating System and its supporting software on the required PCs and Notebooks.
• Assist in the removal and installation of devices during relocation.
• Conducting supporting services for assisting the implementation of video conferencing (google meetings) carried out by Regional Offices and other offices according to requests.
• Provide a status report on the condition of hardware/software and network equipment at the end of each month which is submitted to the Head Office.
• Provide reports regarding the SLA for services submitted to the Head Office.
• Documenting the maintenance that has been carried out and submitted to the Head Office.
• Provide a report on the results of the implementation of IT Ops service work at the end of each month which is submitted to the Head Office.